Frequently Asked Questions
Everything you need to know about working with The PROS.
Common Questions
General
Yes. After we review your scope and complete a site walkthrough, we provide a detailed quote and project timeline — typically within 48 hours.
Yes. The PROS is fully licensed for Alberta low voltage and security work, carries Commercial General Liability insurance, and is WCB Alberta in good standing. Our team and all subcontractors are background checked. Copies of all licenses, insurance, and WCB clearance are available on request.
Timelines vary by project. A single camera system may take a few hours; a full building buildout can span several days or weeks. You'll get a clear timeline with your quote.
Residential
We work in both new builds and existing homes. We can rough-in wiring during construction or retrofit existing spaces cleanly.
Yes, we offer tiered smart home packages. Contact us for a consultation.
Commercial
Yes. From single offices to multi-site projects, we've delivered work like 100,000+ sq. ft. commercial facilities and 10-site healthcare rollouts. Contact us with your project scope.
In most cases, yes. We assess existing infrastructure and recommend the most cost-effective approach.
After Installation
Yes. We back our work with a 3-year extended warranty on both products and labor, and every install is labelled, tested, and signed off.
Yes, we offer ongoing support and service agreements.
Ready to Upgrade Your Space?
From a single camera to a full smart home — we handle it all.